Welcome to My Self Serve

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My Self Serve (MySS) provides online access to income and disability assistance for residents of British Columbia.

If you are not currently in receipt of income or disability assistance, My Self Serve will guide you through the Application for Assistance. If you need help with your application contact the ministry at 1-866-866-0800.

If you are currently in receipt of income or disability assistance, My Self Serve will allow you to securely access your current information online. For example, you can view personal messages from the ministry, submit your monthly report, and upload forms.



Beginning January 1, 2018, people receiving disability assistance, with the Person's with Disabilities (PWD) designation, will receive an extra $52 each month for a new transportation supplement.

If you are PWD and already have an annual BC Bus Pass and want to keep it, you do not have to contact the ministry. Beginning with the January 2018 payment, you can use the new transportation supplement for your annual BC Bus Pass and will no longer have money deducted from your support payment. The BC Bus Pass can still be used in both TransLink and BC Transit areas.

If you are PWD, in receipt of disability assistance and do not currently have an annual BC Bus Pass, you can use the new transportation supplement for an annual BC Bus Pass. Just speak to a ministry worker or visit the BC Bus Pass Program website at www.buspass.gov.bc.ca

If you are in receipt of disability assistance and do not want or need a BC Bus Pass, you can use the supplement to pay for other transportation costs (for example, HandyDART or a taxi). You don't have to contact the ministry as the $52 Transportation Supplement will be automatically added to your support payment effective January 2018.

As people's needs may change over time, the new supplement will provide flexibility. To opt into or out of the Bus Pass Program, please advise the Ministry by the 5th of the month. Any requested changes will take effect the following month.